Pentation Insurance Score (PIS) is a key offering as part of the Insurance Analytics Suite, proprietary analytical product developed by Pentation Analytics.
PIS is generated at an individual Insurance policy level.
PIS utilizes transaction and interaction data from insurance processes as key data sources. Structured and unstructured data formats is used for generation of the score. PIS can be generated in near real time scenario.
PIS can be utilized for decision support for business users for key customer value focused processes in Insurance such as cross sell and renewal.
PIS can be leveraged for superior decision making by underwriters and product managers; capacity, operational and incentive planning at contact centers; design of customer journey for digital transaction platforms; offer design for customers.
PIS is currently available for personal line products such as Auto Insurance, Health Insurance and Homeowners Insurance.
Insurance Analytics Suite is available both on premise and on cloud.
PIS has been implemented for more than 20 million Auto Insurance policies and 1 million Health Insurance policies across Insurance carriers and Insurance intermediaries.Effective implementation of PIS at reputed P&C Insurance carriers & brokers has enabled increased customer retention and cross sell.
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